Cookie and Privacy Policy

Cookies In Use on This Site

Cookies and how they Benefit You

Our website uses cookies, as almost all websites do, to help provide you with the best experience we can.
Cookies are small text files that are placed on your computer or mobile phone when you browse websites

Our cookies help us:

  • Make our website work as you’d expect
  • Save you having to login every time you visit the site
  • Remember your settings during and between visits
  • Improve the speed/security of the site
  • Allow you to share pages with social networks like Facebook
  • Personalise our site to you to help you get what you need faster
  • Continuously improve our website for you
  • Make our marketing more efficient (ultimately helping us to offer the service we do at the price we do)

We do not use cookies to:

  • Collect any personally identifiable information (without your express permission)
  • Collect any sensitive information (without your express permission)
  • Pass data to advertising networks
  • Pass personally identifiable data to third parties
  • Pay sales commissions

You can learn more about all the cookies we use below

Granting us permission to use cookies

If the settings on your software that you are using to view this website (your browser) are adjusted to accept cookies we take this, and your continued use of our website, to mean that you are fine with this. Should you wish to remove or not use cookies from our site you can learn how to do this below, however doing so will likely mean that our site will not work as you would expect.

More about our Cookies

Website Function Cookies

Our own cookies

We use cookies to make our website work including:

  • Making our shopping basket and checkout work
  • Determining if you are logged in or not
  • Remembering if you have accepted our terms and conditions
  • Allowing you to add comments to our site
  • Tailoring content to your needs

There is no way to prevent these cookies being set other than to not use our site.

Third party functions

Our site, like most websites, includes functionality provided by third parties. A common example is an embedded YouTube video. Our site includes the following which use cookies:

Disabling these cookies will likely break the functions offered by these third parties

Social Website Cookies

So you can easily “Like” or share our content on the likes of Facebook and Twitter we have included sharing buttons on our site.

Cookies are set by:

The privacy implications on this will vary from social network to social network and will be dependent on the privacy settings you have chosen on these networks.

Site Improvement Cookies

We regularly test new designs or site features on our site. We do this by showing slightly different versions of our website to different people and anonymously monitoring how our site visitors respond to these different versions. Ultimately this helps us to offer you a better website.

We use: Landing Pages

Anonymous Visitor Statistics Cookies

We use cookies to compile visitor statistics such as how many people have visited our website, what type of technology they are using (e.g. Mac or Windows which helps to identify when our site isn’t working as it should for particular technologies), how long they spend on the site, what page they look at etc. This helps us to continuously improve our website. These so called “analytics” programs also tell us if , on an anonymous basis, how people reached this site (e.g. from a search engine) and whether they have been here before helping us to put more money into developing our services for you instead of marketing spend.

We use: Statcounter

Turning Cookies Off

You can usually switch cookies off by adjusting your browser settings to stop it from accepting cookies (Learn how here). Doing so however will likely limit the functionality of our’s and a large proportion of the world’s websites as cookies are a standard part of most modern websites

It may be that you concerns around cookies relate to so called “spyware”. Rather than switching off cookies in your browser you may find that anti-spyware software achieves the same objective by automatically deleting cookies considered to be invasive. Learn more about managing cookies with antispyware software.

The cookie information text on this site was derived from content provided by Attacat Internet Marketing http://www.attacat.co.uk/, a marketing agency based in Edinburgh. If you need similar information for your own website you can use their free cookie audit tool.

 

 

Privacy policy

1.  Introduction

1.1    We are committed to safeguarding the privacy of our website visitors; in this policy we explain how we will treat your personal information.

1.2    By using our website and agreeing to this policy, you consent to our use of cookies in accordance with the terms of this policy.

2.  Credit

2.1    This document was created using a template from SEQ Legal (http://www.seqlegal.com).

3.  Collecting personal information

3.1    We may collect, store and use the following kinds of personal information:

(a)    information about your computer and about your visits to and use of this website (including your IP address, geographical location, browser type and version, operating system, referral source, length of visit, page views and website navigation paths);

(b)    information that you provide to us when registering with our website (including your email address);

(c)    information that you provide when completing your profile on our website including your name, profile pictures, gender, date of birth, relationship status, interests and hobbies, educational details and employment details);

(d)    information that you provide to us for the purpose of subscribing to our email notifications and/or newsletters (including your name and email address);

(e)    information that you provide to us when using the services on our website, or that is generated in the course of the use of those services (including the timing, frequency and pattern of service use);

(f)    information relating to any purchases you make of our goods or any other transactions that you enter into through our website (including your name, address, telephone number, email address). We do not hold credit card details;

(g)    information that you post to our website for publication on the internet (including your user name, your profile pictures and the content of your comments);

(h)    information contained in or relating to any communication that you send to us or send through our website (including the communication content and metadata associated with the communication); and

(i)    any other personal information that you choose to send to us.

3.2    Before you disclose to us the personal information of another person, you must obtain that person’s consent to both the disclosure and the processing of that personal information in accordance with this policy.

4.  Using personal information

4.1    Personal information submitted to us through our website will be used for the purposes specified in this policy or on the relevant pages of the website.

4.2    We may use your personal information to:

(a)    administer our website and business;

(b)    personalise our website for you;

(c)    enable your use of the services available on our website;

(d)    send you goods purchased through our website;

(e)    N/A

(f)    send statements, invoices and payment reminders to you, and collect payments from you;

(g)    send you non-marketing commercial communications;

(h)    send you email notifications that you have specifically requested;

(i)    send you our email newsletter, if you have requested it (you can inform us at any time if you no longer require the newsletter);

(j)    send you marketing communications relating to our business which we think may be of interest to you, where you have specifically agreed to this, by email or similar technology (you can inform us at any time if you no longer require marketing communications);

(k)    provide third parties with statistical information about our users (but those third parties will not be able to identify any individual user from that information);

(l)    deal with enquiries and complaints made by or about you relating to our website;

(m)   keep our website secure and prevent fraud; and

(n)    N/A

4.3    If you submit personal information for publication on our website, we will publish and otherwise use that information in accordance with the licence you grant to us.

4.4    Your privacy settings can be used to limit the publication of your information on our website, and can be adjusted using privacy controls on the website.

4.5    We will not, without your express consent, supply your personal information to any third party for the purpose of their or any other third party’s direct marketing.

4.6    All our website financial transactions are handled through our payment services provider, PayPal You can review the provider’s privacy policy here We will share information with our payment services provider only to the extent necessary for the purposes of processing payments you make via our website, refunding such payments and dealing with complaints and queries relating to such payments and refunds.

5.  Disclosing personal information

5.1    We may disclose your personal information to any of our employees, officers, insurers, professional advisers, agents, suppliers or subcontractors insofar as reasonably necessary for the purposes set out in this policy.

5.2    N/A.

5.3    We may disclose your personal information:

(a)    to the extent that we are required to do so by law;

(b)    in connection with any ongoing or prospective legal proceedings;

(c)    in order to establish, exercise or defend our legal rights (including providing information to others for the purposes of fraud prevention and reducing credit risk);

(d)    [to the purchaser (or prospective purchaser) of any business or asset that we are (or are contemplating) selling; and

(e)    to any person who we reasonably believe may apply to a court or other competent authority for disclosure of that personal information where, in our reasonable opinion, such court or authority would be reasonably likely to order disclosure of that personal information.

5.4    Except as provided in this policy, we will not provide your personal information to third parties.

6.  International data transfers

6.1    Information that we collect may be stored and processed in and transferred between any of the countries in which we operate in order to enable us to use the information in accordance with this policy.

6.2    Information that we collect may be transferred to the following countries which do not have data protection laws equivalent to those in force in the European Economic Area: the United States of America, Russia, Japan, China and India.

6.3    Personal information that you publish on our website or submit for publication on our website may be available, via the internet, around the world. We cannot prevent the use or misuse of such information by others.

6.4    You expressly agree to the transfers of personal information described in this Section 6.

7.  Retaining personal information

7.1    This Section 7 sets out our data retention policies and procedure, which are designed to help ensure that we comply with our legal obligations in relation to the retention and deletion of personal information.

7.2    Personal information that we process for any purpose or purposes shall not be kept for longer than is necessary for that purpose or those purposes.

7.3    N/A

7.4    Notwithstanding the other provisions of this Section 7, we will retain documents (including electronic documents) containing personal data:

(a)    to the extent that we are required to do so by law;

(b)    if we believe that the documents may be relevant to any ongoing or prospective legal proceedings; and

(c)    in order to establish, exercise or defend our legal rights (including providing information to others for the purposes of fraud prevention and reducing credit risk).

8.  Security of personal information

8.1    We will take reasonable technical and organisational precautions to prevent the loss, misuse or alteration of your personal information.

8.2    We will store all the personal information you provide on our secure (password- and firewall-protected) servers.

8.3    All electronic financial transactions on our website will be processed by PayPal.

8.4    You acknowledge that the transmission of information over the internet is inherently insecure, and we cannot guarantee the security of data sent over the internet.

8.5    You are responsible for keeping the password you use for accessing our website confidential; we will not ask you for your password (except when you log in to our website).

9.  Amendments

9.1    We may update this policy from time to time by publishing a new version on our website.

9.2    You should check this page occasionally to ensure you are happy with any changes to this policy.

9.3    We may notify you of changes to this policy by email or through the private messaging system on our website.

10.  Your rights

10.1  You may instruct us to provide you with any personal information we hold about you; provision of such information will be subject to:

(a)    the payment of a fee (currently fixed at GBP 10); and

(b)    the supply of appropriate evidence of your identity (for this purpose, we will usually accept a photocopy of your passport certified by a solicitor or bank plus an original copy of a utility bill showing your current address).

10.2  We may withhold personal information that you request to the extent permitted by law.

10.3  You may instruct us at any time not to process your personal information for marketing purposes.

10.4  In practice, you will usually either expressly agree in advance to our use of your personal information for marketing purposes, or we will provide you with an opportunity to opt out of the use of your personal information for marketing purposes.

11. Third party websites

11.1  Our website includes hyperlinks to, and details of, third party websites.

11.2  We have no control over, and are not responsible for, the privacy policies and practices of third parties.

12. Updating information

12.1  Please let us know if the personal information that we hold about you needs to be corrected or updated.